Breadcrumb Home Courses MKT-135 MKT-135: Customer Service Techniques Download as PDF Lecture Hours 3 Lab Hours 0 Credit Hours 3 This course is a study of the techniques and skills required for providing customer service excellence, including illustrations to turn customer relations into high standards of customer service, satisfaction, and repeat sales. Prerequisites ENG-032 and RDG-032 or RWR-032.
